Contact Us

How to Contact Us

We offer multiple ways for you to reach our friendly and professional support team:

1. Live Chat – Instant Assistance

For the fastest response, use our Live Chat feature available directly on our website. Simply click on the chat icon at the bottom right corner, and a support agent will assist you in real-time. This service is available 24/7 for your convenience.

2. Email Support – Detailed Inquiries

If your query requires more detail or supporting documents, you can reach us via email at: support@hellspin.nz
We aim to respond to all email inquiries within 24 hours.

3. FAQ Section – Quick Solutions

Visit our FAQ page for answers to the most common questions about account setup, deposits, withdrawals, bonuses, and technical issues. This resource is available at all times to help you find instant solutions.

Why Contact Us?

We’re here to help with a variety of inquiries, including but not limited to:

• Account Issues: Assistance with registration, login, and verification.

• Bonuses and Promotions: Information about current offers, bonus activation, and wagering requirements.

• Payments: Help with deposits, withdrawals, and payment methods.

• Game Assistance: Troubleshooting for game-related issues or errors.

• Feedback and Suggestions: We value your input and are always looking for ways to improve your experience.